Got questions about App4Sales? You’re in the right place. In this FAQ, we’ve compiled answers to the most common questions about our App4Sales B2B Sales App, B2B Webshop, ERP integrations, and more. Use the menu to jump to a specific section or browse the full list below.
Answer: App4Sales is a B2B sales platform with two main products. The B2B Sales App is a mobile app for your sales reps & agents to place orders for, or with, B2B customers and show digital product catalogs anywhere. The B2B Webshop is an online portal for your customers to log in and order directly. Both connect to your ERP system, ensuring all product, customer, and stock data is synchronized between all systems.
Answer: Yes, you can choose what works best for your business. Use only the Sales App if you rely on sales reps, only the B2B Webshop for a self-service portal, or use both together for a complete sales solution that supports your team and your customers.
Answer: We would be happy to show you how the platform works! You can request a free, no-obligation demo here.
Answer: The process is designed to be fast and simple, in just three steps:
Answer: Your B2B customers also follow a simple three-step process:
Answer: App4Sales is used by B2B companies in many industries, especially where visual catalogs and efficient ordering are important. Our customers are frequently in Fashion, Food and Beverage, Home Deco, Wholesale, Beauty, Jewellery and Accessories, Toys, and Electronics.
Answer: Yes, it’s perfect for trade fairs. The app works completely offline, so you don’t need to worry about a poor internet connection. Reps can quickly scan product barcodes to build an order and take new customer registrations on the spot, allowing them to focus more on customer relationships and less on paperwork.
Answer: Yes, we’re proud to work with hundreds of businesses across all our key industries, all around the world. Browse a selection of our clients on our Customers page. To read detailed case studies and learn how companies like yours succeed with App4Sales, visit our page with Success Stories.
Answer: App4Sales connects with many popular ERP systems, such as Exact Online, Exact Globe, Netsuite, Visma, Fortnox, Microsoft Business Central, Rackbeat, AFAS, SAP B1, and more. Our connectors make sure your data is synced correctly between your ERP and the App4Sales platform, which includes the sales app and the B2B webshop. You can see a full list of supported systems on our Integrations page.
Answer: Yes, absolutely. We offer several ways to sync your product, customer, and order data with App4Sales. Even without an ERP, you can sync all your data using options like simple spreadsheets (CSV/XLSX), automated file transfers, or a custom API. You can learn more on our dedicated standalone integration page.
Answer: Our dedicated onboarding team handles the entire integration process for you.
Answer: The app gives your reps all the essential customer information they need for a successful sales visit. Reps can use the interactive map to find nearby customers and plan their trips. For any customer, they can instantly see financial details, full order history, invoices, and keep private customer notes to ensure great follow-ups.
Answer: Yes, the Sales App has a full offline mode. A rep can access their entire product catalog, customer list, and even order history without being online. They can write new orders offline, and the app will automatically sync them as soon as it reconnects to the internet.
Answer: Reps can present your catalog in an engaging way using digital lookbooks. These can be customized for new collections, specific brands, or seasonal promotions. They can also show multiple product images and videos.
Answer: Yes. As soon as a customer is selected, the app shows the correct pricing, currency and discounts assigned to them.
Answer: Yes. Reps can easily create and send professional quotations directly from the app.
Answer: Yes. Reps can use their device’s camera or connect a bluetooth scanner to scan product barcodes and QR codes, which is perfect for trade fairs or showroom sales.
Answer: Yes. Your sales team can register new customers on the spot, wherever they are. The customer will be added to the ERP during synchronization.
Answer: The App4Sales mobile app works on both Apple and Android devices. It requires an iPhone or iPad with at least iOS 10 or an Android device with at least Android 6.0.
Answer: Your customers access the portal through a simple link or button that you place on your current website. This makes it easy for them to find and log in, enabling them to order on any device.
Answer: Yes. The webshop includes an application form for new businesses to request an account. You receive these requests for approval, allowing you to control exactly who becomes a registered B2B customer.
Answer: Definitely. You can provide customer-specific pricing, currency options, discounts, and promotions. Customers can also be assigned to specific product assortments, so they only see the catalogs that are relevant to them.
Answer: Yes. You have full control over stock visibility. You can choose to only show in-stock items, or you can provide full details on what’s available, what’s incoming, and what’s on the shelf. The portal also supports presales for upcoming collections.
Answer: Yes. They have access to their full order history and can add items from previous orders to their cart with a few clicks.
Answer: Yes. Customers can mark products as favorites and save in a list under “my favorites”.
Answer: Yes. The portal is fully responsive, providing a smooth and easy-to-use ordering experience on desktops, tablets, and mobile phones.
Answer: Our pricing is based on the products you choose (the Sales App, B2B Webshop, or both) and the number of users you need. For a detailed view of the prices, please visit our Pricing page.
Answer: Yes, we offer different license options to fit your needs, whether you have a small team or a large sales force. Our sales team can help you find the most cost-effective solution.
Answer: Yes, there is a one-time start-up fee. This fee covers your complete onboarding process, including the technical setup and the full integration with your ERP system, to ensure you get started smoothly.
Answer: Full support is included with your license. Our dedicated support team is available to help you with any questions to ensure you get the most out of the platform.
Answer: Yes. The onboarding process, which is part of your start-up fee, includes training to make sure your sales team and staff can use App4Sales effectively from day one.
Answer: We’re here to help! The best way to see how App4Sales can work for your business is by booking a free, personalized demo with one of our experts. If you have other questions about App4Sales that you can’t find in this FAQ, feel free to contact us. We look forward to hearing from you!
