ELDgarden, a company that offers elegant garden products with a personal touch, faced significant challenges with its ordering system during trade shows. The company had long relied on paper and pen for order management, but this became unsustainable as the business grew. By implementing App4Sales, ELDgarden has streamlined its entire order process, eliminated paperwork, and significantly improved the customer experience.
ELDgarden exhibited at major trade shows like Formex, managing each order manually, which led to time-consuming and physically demanding administration. All the paperwork at the end of the day not only resulted in overload but also caused tennis elbow for the company’s founder. The need for a solution like App4Sales soon became evident.
By integrating App4Sales with a Bluetooth EAN scanner, ELDgarden dramatically improved its workflow. The solution allows for quick scanning of products, which are then automatically entered into the company’s ERP system. This saves both time and energy, and customers receive an order confirmation immediately after placing their orders, creating a professional and streamlined impression.
Benefits for ELDgarden with App4Sales:
"Now we solve it very easily by scanning the products, and they go straight into my ERP system, and the customer receives an order confirmation right away."
With App4Sales, ELDgarden has not only simplified its workflow but also taken a significant step toward a sustainable and digitized ordering process. The company can now focus on growth and product development, confident that their ordering system is optimized and future-ready.
“You have an incredible overview of your inventory. You know when a product is out of stock, and you can remove it from the collection.”
By implementing App4Sales, ELDgarden transitioned from a traditional and time-consuming paper-based order management system to a smooth digital solution. At trade shows like Formex, ELDgarden now quickly scans each product with a Bluetooth-connected EAN scanner, automatically registering the order in their ERP system and sending a confirmation to the customer on-site. This digitization has not only eliminated cumbersome paperwork but also improved ergonomics, provided full control over inventory, and created a seamless and professional customer experience.
