Weeres, a specialist in car paints and accessories for the B2B automotive market, has optimized its order process with App4Sales. By digitizing customer ordering, the company has reduced errors, saved time, and enhanced the overall buying experience.
Efficiency and accuracy are paramount in automotive paint retail. Jan Terhoeven, representing Weeres, a company specializing in reselling car paints and accessories, faced significant challenges with their manual order processing system.
Each morning, the team received around 100 phone calls from customers placing orders. This labor-intensive process required three to four people to manually type in orders, often leading to mistakes, inefficiencies, and the need for reorders.
Recognizing the need for a more efficient solution, Weeres turned to App4Sales. The App4Sales Customer login gives B2B clients the flexibility to place orders directly from stock through the app. For Weeres, it was exactly the tool they were looking for to reduce manual labor and minimize errors.
The onboarding process was fast and straightforward. The App4Sales team supported Weeres throughout implementation, ensuring the app was easy to understand and use.
“The onboarding process was really fast. Questions were answered promptly, and the app's self-explanatory nature made the transition smooth.”
With the App4Sales Customer login, Weeres’ customers can now search for items, view product images for confirmation, and place orders directly in the app. This new way of working has reduced confusion and errors significantly.
Weeres has seen measurable improvements since they started using App4Sales:
These improvements have freed up the team to focus on more strategic tasks and customer service.
Looking ahead, Weeres plans to onboard even more customers to the App4Sales Customer login, expand their offering, and open up the app to new customers without requiring prior contact. They are also considering adding features such as an online shop.
The app has already had a clear positive effect on both order accuracy and internal efficiency. Jan is optimistic about the future and confident in the continued support from App4Sales.
This success story shows how even traditional industries can benefit from digital tools that improve both operations and customer experience.
